Get the Most from Your New Subaru with Subaru Love-Encore

September 2nd, 2026 by

 

Buying a new Subaru is exciting, but after you drive off the dealership lot, you may realize that there’s a lot more to learn about your vehicle than you thought.

What does that button do? How do you customize the touchscreen? How does Subaru EyeSight work? Can you adjust the power rear gate height? What exactly does X-MODE do?

That’s where Subaru Love-Encore comes in.

Love-Encore is a complimentary follow-up delivery experience designed specifically for new Subaru owners. It gives you an opportunity to return to your local Subaru retailer for a personalized, one-on-one session with a Love-Encore Delivery Specialist who can help you better understand your vehicle’s features, technology, settings, and capabilities.

If you recently purchased a Subaru, or you’re considering one, here’s everything you should know about the Subaru Love-Encore program.

What Is Subaru Love-Encore?

Subaru Love-Encore is a complimentary follow-up appointment for new Subaru owners.

Instead of trying to learn everything about your new vehicle on the day you purchase it, Love-Encore gives you another opportunity to sit down with a knowledgeable specialist after you’ve had some time behind the wheel.

According to Subaru, the appointment is generally scheduled within 14–45 days after you take ownership of your new Subaru. During the one-on-one appointment, your Love-Encore Delivery Specialist can answer questions, demonstrate helpful features, and help personalize your vehicle’s settings to your preferences.

This way you have time to drive it and see what you do and don’t know about it.

Why Does Subaru Offer Love-Encore?

There’s a simple reason: modern Subaru vehicles have a lot of technology and functionality.

Your Subaru may include features involving:

  • EyeSight Driver Assist Technology
  • Subaru Multimedia
  • Apple CarPlay and Android Auto
  • Navigation
  • X-MODE
  • MySubaru Connected Services
  • Power rear gate memory height
  • Multi-function displays
  • Driver-assistance settings
  • Audio and vehicle personalization

Trying to learn all of these features when you first purchase your car can be overwhelming. Love-Encore gives you time to get comfortable with your Subaru first, then come back with real questions.

Subaru describes the program as a way to help owners get more value from their vehicles and discover more of what their Subaru can do.

How Does Subaru Love-Encore Work?

The process is straightforward.

1. Purchase or lease a new Subaru

Love-Encore is designed for new Subaru owners.

After completing your purchase or lease, your retailer can arrange your Love-Encore experience.

2. Get familiar with your Subaru

Drive it, use the touchscreen, try different settings, connect your phone, load your favorite destinations, take it on your normal commute.

As you spend time with the vehicle, you’ll probably come up with questions.

Be sure to write them down!

3. Schedule your Love-Encore appointment

Your Subaru Love-Encore Delivery Specialist will schedule a complimentary appointment at the retailer, generally 14–45 days after you take ownership.

If you aren’t sure if you have an appointment, or want to set one up, give us a call and our Love-Encore specialist will set it up.

4. Bring your questions

This is one of the biggest advantages of Love-Encore.

Instead of receiving a generic explanation of every feature, you can bring questions based on your actual experience.

You might ask:

“How do I make the driver’s seat more comfortable?”

“Can I change what appears on my home screen?”

“How do I use X-MODE?”

“How do I adjust the power rear gate?”

“How do I connect my phone?”

“What do these EyeSight settings mean?”

Your specialist will walk you through features and settings relevant to your particular Subaru.

What Can You Learn During a Love-Encore Appointment?

The exact features you’ll explore depend on your Subaru model and equipment, but Subaru highlights several areas that may be covered during the Love-Encore experience.

Subaru EyeSight Driver Assist Technology

EyeSight is one of Subaru’s most important driver-assistance technologies.

Depending on your vehicle and equipment, EyeSight can include features such as Adaptive Cruise Control, Lane Keep Assist, Sway Warning, Pre-Collision Braking, and Pre-Collision Throttle Management.

A Love-Encore appointment can be a great opportunity to ask questions about how these systems work and what their various settings mean.

Subaru X-MODE

If your Subaru is equipped with X-MODE, Love-Encore can help you understand when and how to use it.

X-MODE works with Subaru Symmetrical All-Wheel Drive to provide driver-activated traction settings intended to help when driving on slippery surfaces, steep hills, and certain off-road terrain. Some vehicles offer additional X-MODE settings for conditions such as snow, dirt, deep snow, and mud.

If you’ve ever wondered, “When should I actually use X-MODE?” your Love-Encore appointment is a perfect time to ask.

Subaru Multimedia

Your Subaru’s multimedia system can control much more than entertainment.

Depending on your vehicle, you may use it for:

  • Audio
  • Phone connectivity
  • Apple CarPlay
  • Android Auto
  • Navigation
  • Vehicle settings
  • Other available connected features

Subaru notes that its vehicles feature Subaru Multimedia systems with Apple CarPlay and Android Auto integration.  If you haven’t explored all the menus on your touchscreen, ask your Love-Encore specialist to walk you through them.

Power Rear Gate Memory Height

Have a garage with a low ceiling?

Or perhaps you simply prefer the rear gate to open to a particular height?

Certain Subaru vehicles offer a power rear gate memory-height feature that allows you to adjust how far the gate opens and save that setting for future use.

MySubaru Connected Services

Your Love-Encore appointment can also be a good opportunity to learn more about available MySubaru Connected Services.

MySubaru can provide connected features through compatible vehicles and devices, including services designed to help keep Subaru owners connected to their vehicles. If you haven’t finished setting everything up after purchasing your Subaru, ask your specialist for assistance.

What Are the Benefits of Subaru Love-Encore?

You Get More Out of Your Subaru

A vehicle’s features are only useful if you know how to use them. Love-Encore can help you discover capabilities you may not have realized your Subaru had.

You Can Ask Questions After Driving the Vehicle

This may be the biggest benefit.

During the initial vehicle delivery, you’re absorbing a lot of information. After a few weeks of ownership, your questions are much more specific. You’ve actually used the vehicle, driven in different conditions, seen the menus, and discovered what you like, and what you don’t understand yet.

That makes the follow-up appointment much more useful.

You Can Personalize Your Subaru

Your Love-Encore specialist can help you explore settings and features so the vehicle better fits your preferences. Subaru specifically describes the experience as an opportunity to tailor settings to your needs.

It’s Complimentary

There is no additional charge for the Love-Encore follow-up experience.

It’s part of Subaru’s effort to provide ongoing support after you purchase your vehicle.

When Should You Schedule Subaru Love-Encore?

Subaru says Love-Encore appointments are generally scheduled 14–45 days after taking ownership.

It gives you enough time to use the vehicle and discover things you have questions about without making you wait so long that you’re still struggling with basic features months after your purchase.

A few weeks of ownership gives you the opportunity to find the features you want to learn more about.

What Should You Bring to Your Love-Encore Appointment?

You don’t need to prepare anything complicated.

However, making a quick list of questions before your appointment can help you get more out of the experience.

Common features to ask about include:

  • Your touchscreen and multimedia system
  • Smartphone connectivity
  • Navigation
  • EyeSight features
  • Driver-assistance settings
  • X-MODE
  • Drive modes
  • Climate controls
  • Seat and steering-wheel settings
  • Power rear gate operation
  • Vehicle information displays
  • MySubaru
  • Audio settings
  • Remote features
  • Any warning or notification you’ve seen
  • Any feature you haven’t figured out yet

And don’t worry if your question seems simple, that’s what the appointment is for!

Is Subaru Love-Encore Worth It?

Absolutely.

If you’re offered a complimentary Love-Encore appointment after purchasing a new Subaru, there’s no reason not to take advantage of it.

You already invested in your vehicle. Taking some additional time to understand its features can make your ownership experience more enjoyable and help you take advantage of technology and capability you might otherwise overlook.

It’s also an opportunity to build a relationship with the people at your local Subaru dealership beyond the initial sale.

What If I Bought a Subaru but Never Had a Love-Encore Appointment?

If you’ve recently purchased a new Subaru and haven’t received information about Love-Encore, reach out to your local Subaru retailer.

Ask whether your dealership participates in the Love-Encore program and whether you can schedule your complimentary follow-up appointment. We’re here to help Subaru owners get the most from their vehicles.

Whether you have a question about your Subaru Crosstrek, Forester, Outback, Ascent, Impreza, or another Subaru model, our team can help point you in the right direction.

Thinking About Buying a New Subaru?

Love-Encore is just one example of how the Subaru ownership experience can continue after you leave the dealership.

If you’re currently shopping for a new Subaru, our team at Diehl Subaru of Massillon can help you compare models, explore available features, take a test drive, and find a vehicle that fits your lifestyle.

Not sure which Subaru is right for you?

We can help with that, too.

Explore our New Subaru Inventory to see what’s available or contact our team to schedule a test drive.

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