Meet our Team

Dustin
Shahan

General Sales Manager
234-521-7434

Matt
Coletta

Sales Manager
234-214-8008

Tim
Smith

Sales Manager
234-215-3006

Tyler
Harvey

Finance Manager
234-521-7435

Deborah Knight

Subaru BDC Manager
234-521-7448  

Dan
Dager

Parts Manager
234-521-7440

Matt
Phillips

Product Specialist
234-521-7476

Paris
Ball

Sales Associate
(234) 521-7475

Rick
Spieth

Sales Associate
234-521-7438

Erik
Bettinger

Sales Associate
234-521-7437

Dan
Auman

Sales Associate
234-521-7454

Thorne
Silvius

Sales Associate
234-521-7439

Devin
McVicker

Sales Associate
234-521-7436

Jordan Delillo

Sales Associate
234-521-7442

Jared
Ady

Sales Associate
234-521-7540

Pete
Dunlap

Service Advisor
330-478-1801 ext. 2179

Justice
Kalla

Service Advisor

Ashton
Miller

Service Advisor
234-521-7469 EXT 2136

Andrew
Billman

Parts Advisor
234-521-7440

My name is Dustin Shahan, and I am the General Sales Manager at Diehl Subaru, where I've been a proud team member for many years. My journey began in 2007 as a lot attendant while attending Timken High School, spending five years washing vehicles. After that, I transitioned to selling cars at our Honda store, where I worked for five years, followed by a brief stint as an assistant manager for three months and then as a sales manager for one year and three months. In 2019, I joined Subaru as a Used Car Manager, and in 2021, I was promoted to my current role. I’m fortunate to have a wonderful wife, a loving daughter, and three amazing dogs. Community support is close to my heart. Bowling was once my passion—I enjoyed both the game and the camaraderie of the bowling community. These days, my greatest joy comes from spending time with my family and dogs or cheering on my daughter as she performs.

Matt Coletta began his career at Diehl Automotive in 2005 and showcases over 27 years of automotive experience to the Subaru showroom. He strives to help every customer in their car-buying experiences, and his goal is to make it as stress-free as possible. On his off days, he likes to travel with his wife and watch Cleveland sports.

With over 20 years of experience in the automotive industry, Tim Smith is a seasoned professional dedicated to providing exceptional service and expertise. As the Sales Manager at Diehl Subaru, Tim combines his extensive knowledge of the auto market with a genuine passion for helping customers find the perfect vehicle to meet their needs. His journey in the auto industry began two decades ago, and his commitment to excellence has only grown stronger over the years.Ā Outside of his professional life, Tim is a family man who cherishes quality time with his loved ones. He is an avid sports enthusiast and enjoys both watching and participating in various sports activities. Additionally, Tim has a love for travel, always eager to explore new places and cultures. At Diehl Subaru, Tim is known not only for his leadership and expertise but also for his friendly and approachable demeanor. He is dedicated to ensuring that every customer has a positive and memorable experience, making their car-buying journey smooth and enjoyable

Debby is a dedicated single mom to three wonderful girls, with a heart full of love for her family and a passion for animals. Their home is shared with a variety of pets, including a ball python, a rescued corn snake, a German Shepherd, a Pitbull, and three cats, all of whom have found a loving forever home with her. In the summer, she enjoys spending time outdoors, fishing, and relaxing on the lake, making memories with her daughters. When winter rolls around, you'll find her indoors, enjoying cozy game nights and quality time with her girls. With a deep commitment to her family, animals, and making the most of every season, Debby creates a warm and loving environment where adventure and connection thrive.

Dan Dager is our long-time parts manager at Diehl Subaru of Massillon for over 37 years. Dan gets positive reviews online from customers because he is known for being very friendly and helpful. If you need a new or replacement part for your Subaru, Dan has access to one of the area's largest parts inventories. And with our recently expanded parts department, Dan has more parts in stock than ever before.

Matt Phillips is excited to bring his passion for cars and customer service to the auto industry. Originally from New Philadelphia, OH, Matt returned to Northeast Ohio in fall 2023 after 30 years in Southern California, where he worked in Information Technology and Tech Support. Outside of work, Matt enjoys mountain biking, hiking, and the beach. His fresh perspective and dedication make him an invaluable part of the Diehl Subaru team, ensuring every vehicle delivery is smooth and enjoyable.

Paris Ball has been with the Diehl Automotive since 2018. He started as a lot attendant and worked his way into the showroom as a Sales Associate. He is the most featured Subaru Sales Associate in our TikTok and Facebook videos so it's likely you already recognize him and know who to look for when you stop in! In his spare time, he enjoys spending time with his wiener dog Ozzy, making high quality Pop Punk music, and watching sports.

Rick has been with Diehl Subaru of Massillon for over 18 years and is our most veteran consultant at the Subaru showroom. Rick is been advising and facilitating the sale of Subarus for so long, he has not only seen his love for Subarus pass on to his customers, but also make its way to the hearts of his customer's children as they have also turned to Rick for their first Subaru. Let him know how he can help you and your family get into your dream vehicle today!

Erik Bettinger has been with Diehl Automotive for over nine years and knows Subarus inside and out. He currently drives a Subaru Forester and has an Ascent in the family. Erik has many interests outside of his work as a Sales Associate. He likes to renovate his home, ride motorcycles, and spend time outside. Erik will make sure you feel like part of the family and make sure you get a great deal on the perfect vehicle specific to your needs!

Dan Auman loves Subaru and loves helping customers find the perfect one. Dan will make sure he goes over all the new safety and technology features and hopes you leave with exactly what you came in for. He has been working for Diehl Automotive for over five years. Customers like working with Dan because he is friendly, knowledgeable, and patient. He is excited to help you find the right Subaru for your lifestyle today!

Thorne Silvius is a Subaru Sales Associate passionate about golf, fishing, and cars. With years of experience in the automotive industry, he knows exactly what it takes to help his customers find the perfect Subaru to meet their needs. Thorne's extensive knowledge of Subaru vehicles and his friendly and approachable demeanor makes him an excellent resource for anyone in the market for a new or used car. He prides himself on providing exceptional customer service and taking the time to understand his customer's needs and preferences.

Devin McVicker is a highly knowledgeable and personable Subaru Sales Associate. With his passion for cars and dedication to customer service, Devin is the go-to person for anyone looking to buy a Subaru.

Jordan Delillo brings a fresh perspective and a passion for automobiles to our team, and he's ready to help you find the perfect Subaru to match your lifestyle. Outside of work, Jordan loves to golf.

Pete's exceptional communication skills and attention to detail enable him to effectively communicate technical information to customers in a clear and understandable manner. He takes the time to actively listen to their concerns, asking pertinent questions to gather all the necessary information. He strives to provide comprehensive and transparent explanations, ensuring that customers are fully informed and empowered to make well-informed decisions regarding their vehicles.

Andrew Billman is a knowledgeable and experienced Subaru Parts Advisor. With his attention to detail and commitment to customer satisfaction, Andrew ensures that every customer finds the right parts for their Subaru.

Eric brings years of hands-on experience as a mechanic to being our Subaru Parts Advisor. Though this is his first position in parts, Eric's deep understanding of automotive systems ensures expert advice and support for every customer. Outside of work, Eric loves camping and cherishing quality time with his wife and kids. His dedication and practical knowledge make him a valuable asset to the Diehl Subaru team, always ready to assist with any parts needs.

Dealer Info

Phone Numbers:Sales Hours:
  • Mon - Thu9:00 AM - 7:00 PM
  • Fri9:00 AM - 6:00 PM
  • Sat9:00 AM - 5:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri7:30 AM - 5:30 PM
  • Sat8:00 AM - 2:00 PM
  • SunClosed

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Get Directions

4231 Lincoln Way East, Massillon, OH, 44646
Diehl Subaru of Massillon 40.7923232, -81.4567333.